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Information for Blue Medicare Advantage members

COVID-19 NATIONAL EMERGENCY & PUBLIC HEALTH EMERGENCY ENDING

In early 2020, the federal government declared a public health emergency (PHE) and then a national emergency to help our nation respond to the COVID-19 global pandemic. This COVID-19 PHE will end on May 11, 2023, removing the federally mandated coverage requirements for COVID-19 testing, related services, treatments, and vaccinations. These services will now be processed in accordance with members’ Blue Medicare Advantage Evidence of Coverage. A summary of changes that will begin on May 12, 2013 can be found here.

Member care

We’re one call away, right here in Kansas City, ready to assist you 8 a.m. to 8 p.m., 7 days a week. You can also text #BKC4HELP to 543210 for a callback.

(866) 508-7140 (TTY:711)

Questions about what plan is right for you?

833-957-8008

Call us Monday-Friday, 8 a.m. — 8 p.m